Using the appointment manager
Will help you keep track of upcoming appointments
Will help you track outcomes from the appointments (No Sale, No Show, and Sale)
Will help you track your actions based off the outcome of an appointment
Outcomes of appointments
NO SALE: the prospect showed for the appointment, but did not purchase a membership on the first day of their free 7 day pass
NO SHOW: the prospect did not show for the appointment
Sale: the prospect purchased a membership
What action to do to the prospect based off their outcome
NO SALE: Activate the prospect into the 'NO SALE' campaign in Skipio on the same day of their 1st appointment
NO SHOW: Activate the prospect into the 'NO SHOW' campaign in Skipio on the same day of their missed first appointment
Sale: Remove the prospect from all current campaigns and current groups, and add to ‘members’ group in your Skipio account address book
What are the NO SALE and NO SHOW campaigns?
NO SALE: a 5 text automation series of ‘engagement’ messages that establishes contact after the appointment and extends the day 1 incentive to the end of their 7 day pass. You need to activate the same day as their appointment. The campaign is spaced perfectly over the 7 days of their 7 day pass, creating time-based incentive.
NO SHOW: a 3 text automation series of text messages that encourages the ‘no show’ to book another appointment.